AI for Institutional Transformation
About This Project
This project explores how AI is currently reshaping and could possibly even transform higher education. Through leader interviews, national trend analysis, and case studies, we are building public-good resources to guide institutions toward equitable, responsible AI adoption.
Photo by Allison Shelley/Complete College Photo Library
Purpose
At its core, this study asks: How can artificial intelligence advance institutional transformation in higher education that leads to better and more equitable student outcomes?
We frame this question around two parallel journeys. The first is the longstanding effort of colleges and universities to achieve institutional transformation, defined as “the realignment of an institution’s structures, culture, and business model to create a student experience that leads to dramatic and equitable increases in outcomes and value” (Postsecondary Changemakers, 2025). The second is the rapidly unfolding adoption of AI, which has emerged as both a potential disruptor and a possible catalyst for positive change. This report sits at the intersection of these two paths, exploring whether and how AI can serve as a tool to advance transformation rather than deepen existing inequities.
To investigate this question, T3 Advisory and Complete College America conducted interviews with leaders from 33 institutions (both 2- and 4-year) across the country regarding AI adoption. The interview phase is the first stage of a larger research project and builds toward three goals:
To create public goods research and resources for the field (e.g., prompts, reports, trainings, tools)
To inform institutional leaders on how AI can support transformation efforts
To provide a current state analysis and refine topics and use cases for upcoming focus groups
Resource Library
A free, open-source library of resources to help higher education practitioners navigate AI Adoption decisions.
Unless otherwise noted, all materials in this Resource Library are shared under the Creative Commons Attribution 4.0 International License (CC BY 4.0), allowing sharing and adaptation with attribution.
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This in-depth report offers a comprehensive analysis of how colleges and universities across the country are adopting artificial intelligence—uncovering national patterns, institutional challenges, and emerging practices from interviews with leaders at 33 diverse institutions. It provides a detailed, data-rich foundation for understanding the uneven landscape of AI adoption and the opportunities ahead for higher education.
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A practical tool for assessing institutional AI readiness and progress.
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A guide for institutional leaders, faculty, and staff to effectively and responsibly engage with AI.
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This scenario deck is designed to support colleges and universities as they explore the opportunities, risks, and practical considerations of adopting AI across institutional functions.
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This challenge card deck is designed to help colleges and universities build practical AI fluency by engaging teams in crafting prompts tied to real institutional priorities. Through collaborative, scenario-based exercises, it supports leaders in exploring how generative AI can strengthen problem-solving, innovation, and decision-making across key campus functions.
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At T3 Advisory, our mission is to empower higher education institutions, nonprofits, and other organizations to achieve sustainable, practical change. We are dedicated to fostering student success, equity, and innovation through customized, co-designed strategies that balance big-picture vision with actionable details. Our commitment to equity and student success drives us to create inclusive, impactful solutions that transform educational landscapes.
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Complete College America (CCA) builds movements for scaled change and transforms institutions. Specifically, CCA drives systemic change that leads to better college completion rates; scalable outcomes; and greater economic and social mobility, especially for historically excluded students. CCA operates at the federal, state, and institutional levels and works with its national network of forward-thinking state and higher education leaders. Since its founding in 2009, CCA and its network have introduced bold initiatives that help states and institutions implement data-driven policies, student-centered perspectives, and success-driven practices.
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Learn Consulting partners with organizations and people who are ready to tackle complex challenges and create lasting change. Our work spans the interconnected worlds of higher education, economic development, and social justice, where we serve as both strategic advisor and action-oriented architect. Learn Consulting brings together project management, equity-focused strategic planning, organizational development, evaluation expertise, and facilitation skills to address the real-world complexities our partners face. We believe meaningful change happens when strategy meets implementation, when data informs action, and when diverse voices shape the path forward.
Contributors
The AI for Institutional Transformation research project was generously funded by the Gates Foundation. The findings and conclusions contained within are those of the authors and do not necessarily reflect positions or policies of the Gates Foundation.